{"id":5145,"date":"2024-08-12T10:00:37","date_gmt":"2024-08-12T10:00:37","guid":{"rendered":"https:\/\/eastafricaevents.com\/politique-de-retour\/"},"modified":"2024-08-13T09:10:47","modified_gmt":"2024-08-13T09:10:47","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/eastafricaevents.com\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5145\" class=\"elementor elementor-5145 elementor-5134\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d126400 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d126400\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-855cafc\" data-id=\"855cafc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8cdffbb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cdffbb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9b48392\" data-id=\"9b48392\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed4d07f elementor-hidden-mobile elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ed4d07f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5812f85\" data-id=\"5812f85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2df00d3 elementor-widget elementor-widget-heading\" data-id=\"2df00d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4a49fe7\" data-id=\"4a49fe7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b87869 elementor-hidden-mobile elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2b87869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a8c20d9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a8c20d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8d7c281\" data-id=\"8d7c281\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-300c4cc elementor-widget elementor-widget-heading\" data-id=\"300c4cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retours <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7cebe1 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e7cebe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre politique dure 14 jours. Si 14 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons malheureusement pas vous proposer de remboursement ou d&rsquo;\u00e9change.<\/p><p>Pour pouvoir b\u00e9n\u00e9ficier d&rsquo;un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat dans lequel vous l&rsquo;avez re\u00e7u.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40683dd elementor-widget elementor-widget-heading\" data-id=\"40683dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Adresse mail de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45da189 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"45da189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"mailto:info@eastafricaevents.com\">info@eastafricaevents.com<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bdf379 elementor-widget elementor-widget-heading\" data-id=\"2bdf379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remboursements (le cas \u00e9ch\u00e9ant)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e0311f elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2e0311f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une fois votre retour re\u00e7u et inspect\u00e9, nous vous enverrons un e-mail pour vous informer que nous avons re\u00e7u votre article retourn\u00e9. Nous vous informerons \u00e9galement de l\u2019approbation ou du rejet de votre remboursement. <br \/>Si votre demande est approuv\u00e9e, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou \u00e0 votre mode de paiement d&rsquo;origine, dans un certain nombre de jours. Nous remboursons uniquement le prix que vous avez pay\u00e9 pour le produit et non les frais d&rsquo;exp\u00e9dition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76f5337 elementor-widget elementor-widget-heading\" data-id=\"76f5337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remboursements en retard ou manquants (le cas \u00e9ch\u00e9ant)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6881868 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6881868\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous n\u2019avez pas encore re\u00e7u de remboursement, v\u00e9rifiez d\u2019abord \u00e0 nouveau votre compte bancaire. <br \/>Contactez ensuite la soci\u00e9t\u00e9 \u00e9mettrice de votre carte de cr\u00e9dit, cela peut prendre un certain temps avant que votre remboursement ne soit officiellement affich\u00e9. <br \/>Contactez ensuite votre banque. Il y a souvent un certain temps de traitement avant qu&rsquo;un remboursement ne soit enregistr\u00e9. <br \/>Si vous avez fait tout cela et que vous n&rsquo;avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter \u00e0 <a href=\"mailto:info@eastafricaevents.com\">info@eastafricaevents.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad87f86 elementor-widget elementor-widget-heading\" data-id=\"ad87f86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c9changes (le cas \u00e9ch\u00e9ant)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b8de5b elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7b8de5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous rempla\u00e7ons uniquement les articles s&rsquo;ils sont d\u00e9fectueux ou endommag\u00e9s. Si vous devez l&rsquo;\u00e9changer contre le m\u00eame article, envoyez-nous un email \u00e0 <a href=\"mailto:info@eastafricaevents.com\">info@eastafricaevents.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour Retours Notre politique dure 14 jours. Si 14 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons malheureusement pas vous proposer de remboursement ou d&rsquo;\u00e9change. Pour pouvoir b\u00e9n\u00e9ficier d&rsquo;un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat dans lequel vous l&rsquo;avez re\u00e7u. Adresse mail de retour info@eastafricaevents.com Remboursements [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5145","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eastafricaevents.com\/fr\/wp-json\/wp\/v2\/pages\/5145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eastafricaevents.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eastafricaevents.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eastafricaevents.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eastafricaevents.com\/fr\/wp-json\/wp\/v2\/comments?post=5145"}],"version-history":[{"count":0,"href":"https:\/\/eastafricaevents.com\/fr\/wp-json\/wp\/v2\/pages\/5145\/revisions"}],"wp:attachment":[{"href":"https:\/\/eastafricaevents.com\/fr\/wp-json\/wp\/v2\/media?parent=5145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}